Why You'll Love this Job
Retina Consultants of Texas (RCTX) is seeking a qualified and dependable administrative team member who will be responsible for assisting the patient with all aspects of pre-operative preparations in order to promote patient confidence in their medical care and to make the surgical experience as smooth as possible. Primarily based from the Administration office, this candidate acts as a liaison between the office, surgical facility, patient and primary care physician.
RCTX offers the following competitive benefits for full-time eligible employees after the introductory period:
- Medical Insurance Plans
- Vision Insurance Plan
- Dental Insurance Plan
- 401K Contribution
- Life Insurance
- PTO and Holiday Pay
- Employee Assistance Program
- Incentive Rewards Program
- Certification Opportunities
RCTX is one of the largest and most respected retina-only ophthalmology practices in the United States, dedicated to preserving vision for patients throughout the state. RCTX has three certified research centers and is one of the leading sites for retinal research in the country. All Retina Consultants of Texas physicians are board-certified by the American Board of Ophthalmology and specialize exclusively in diseases and surgery of the retina, vitreous and macula. In addition, RCTX has both uveitis and ocular oncology specialty divisions, which focus on inflammation and cancer treatments of the eye. Our surgeons have studied at some of the most renowned institutions in the nation and all have graduated at the top of their classes.
RCTX follows all CDC and local authority protocols to ensure the safety and well-being of the patients, providers, employees and communities.
RCTX is proud to be an Equal Employment Opportunity and an Affirmative Action Employer. We are committed to creating an inclusive work environment that celebrates diversity.
The Surgical Coordinator will assist the patient with all aspects of pre-operative preparations in order to promote patient confidence in their medical care and to make the surgical experience as smooth as possible. Primarily based from the Administration office in Bellaire, this candidate acts as a liaison between the office, surgical facility, patient and primary care physician.
Duties and Responsibilities:
- Acts as an effective liaison between the patient, surgeon, primary care physician, and the surgical facility in all aspects of pre-operative preparations.
- Schedules all patient surgeries and pre-operative appointments, including those with the patient’s primary care physician, surgical facility, ophthalmologist or technician.
- Schedules post-operative appointments as appropriate.
- Arranges patient transportation if necessary
- Notifies patient of all scheduled appointments.
- Prepares surgery folders and post-op kits.
- Sends appropriate H&P forms, labs, EKGs, and radiology needs to primary care physician.
- Collects all pertinent information for upcoming surgery, such as bookings, lens orders, insurance, H&Ps, and signed consent forms, and transfers to surgical facility.
- Collects surgery payments
- Answers all telephone inquiries from patients, their families, or primary care physicians concerning surgery and/or related concerns.
- Contacts patient two days prior to surgery advising them about their arrival time at the hospital, answering any questions, and reminding them of any changes in their medications
- Performs other tasks as assigned.
- Excellent communication and interpersonal skills.
- Strong organization with attention to detail.
- Analytical problem-solving skills.
- Demonstrated ability to meet deadlines.
- Ability to work independently and as a team member.
- Demonstrated computer literacy.
- Capability of meeting patient surgical scheduling volumes as established by the lead technician.
- High School Diploma or GED required. Bachelor’s Degree preferred.
- Two years’ experience in a surgical specialty practice, ophthalmology preferrably
- Prolonged periods sitting at a desk and working on a computer.